Privacy Policy
1. Introduction
Welcome to DiplomaX.Online, an independent international online learning institute dedicated to providing flexible, career-oriented diploma and professional training programs to learners worldwide.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, www.diplomax.online, or engage with our educational services.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The information we may collect includes:
a. Personal Information:
- Full name
- Email address
- Contact number
- Date of birth
- Country of residence
- Educational background
- Payment and billing details (where applicable)
- Login credentials for student dashboards
b. Automatically Collected Information:
- IP address and browser type
- Device and operating system details
- Date and time of website access
- Pages visited and actions taken on our website
c. Optional Information:
- Feedback, surveys, or responses to promotional offers
- Uploaded assignments or materials shared through the student dashboard
We collect this information directly from you when you register, enroll, contact us, or interact with our website and digital platforms.
3. How We Use Your Information
DiplomaX.Online uses collected information for the following purposes:
- To process student registrations and manage academic records
- To provide access to courses, dashboards, and learning resources
- To communicate important updates, announcements, or policy changes
- To respond to inquiries, feedback, or technical support requests
- To process payments and verify identities (if applicable)
- To analyze user engagement and improve website performance
- To comply with legal or regulatory requirements
We do not sell, rent, or trade personal information to third parties.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to ensure the highest standards of data security, please note that no system is completely secure. Users are encouraged to maintain confidentiality of their login credentials and notify us immediately if unauthorized access is suspected.
5. Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and analyze site performance. Cookies help us:
- Recognize returning users
- Store user preferences and login sessions
- Track traffic patterns and page interactions
We may also use third-party analytics tools, such as Google Analytics, to understand visitor behavior. These tools collect data in an anonymized form and do not identify individual users.
Users can modify cookie settings through their browser preferences; however, disabling cookies may limit access to certain website features.
6. Third-Party Services
DiplomaX.Online may use trusted third-party service providers to support operations such as:
- Payment processing
- Data storage and hosting
- Email communications
- Analytics and advertising
These third parties have limited access to personal information and are obligated to protect it in accordance with applicable privacy laws.
Our website may contain links to external sites not operated by DiplomaX.Online. We are not responsible for the content or privacy practices of such websites.
7. User Rights and Choices
As a user, you have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Deletion: Request deletion of your personal information, subject to legal or academic record requirements.
- Withdrawal of Consent: Withdraw consent for data processing at any time.
- Opt-Out: Unsubscribe from promotional communications.
To exercise these rights, please contact us at contact.diplomax@gmail.com. We may require verification of identity before processing your request.
8. Updates to This Policy
DiplomaX.Online reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
We encourage users to review this policy periodically to stay informed about how we protect and handle personal information.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
DiplomaX.Online
Building No. 89, Jalal Town, Abbottabad, Khyber Pakhtunkhwa, Pakistan
Email: contact.diplomax@gmail.com
Phone: +92 335 5043863
Website: www.diplomax.online